SmartCare ^SM Cleaning Plan

The most frequently used areas of carpet — entrances, doorways, traffic lanes (around a favorite chair), etc. will collect dirt much faster than other areas of the carpet. By cleaning these areas when they first show signs of soiling you can prevent the dirt from spreading to the rest of the carpeted areas of the house, and you can prolong the time between professional cleanings.

Step 1: Vacuum Frequently
The best way to reduce dirt accumulation and prolong the life of your carpet is to vacuum, vacuum, vacuum! Most dirt, even dust, is in the form of hard particles. When left in the carpet, these gritty, sharpened particles abrade the pile as effectively as sandpaper. How frequently should you vacuum? That depends on the amount of foot traffic and household soil your carpet is exposed to. A vacuum cleaner (or vacuum attachment) with a rotating brush or “beater bar” that agitates the pile and mechanically loosens soil is more effective than one that relies on suction only. The exception to this is for shag or cabled styled products with longer yarns which might tend to wrap around a rotation brush. For these styles we recommend a suction-only vacuum.

For your vacuum to conform to the highest industry standards, make sure that it is certified through the Carpet and Rug Institute (CRI) Seal of Approval/Green Label Vacuum Cleaner Program. Visit www.carpet-rug.org for details and listings.

Step 2: Clean Most Frequently Used Areas More Often
The most frequently used areas of carpet — entrances, doorways, traffic lanes (around a favorite chair), etc. will collect dirt much faster than other areas of the carpet. By cleaning these areas when they first show signs of soiling you can prevent the dirt from spreading to the rest of the carpeted areas of the house, and you can prolong the time between professional cleanings.

Step 3: Periodic Professional Cleaning
Periodic professional cleaning of the overall carpet is recommended. The frequency of overall cleaning may vary depending on the level and type of traffic and the conditions to which your carpet is exposed. This may range from as little as 6 months to 24 months between cleanings. Please note that a claim cannot be filed on a carpet over two years old without proof of professional cleaning. If the carpet has not been cleaned within the first 24 months, your warranty will be voided. Please refer to the applicable warranty for more detail.

We support industry standard procedures for cleaning stain resistant carpet. The only recommended method is hot water extraction (often referred to as steam cleaning although no steam is actually generated) utilizing cleaning products which are non-cationic and have a pH less than 10. Carpet cleaning equipment and products used as spotters, pre-sprays, and in-tank solutions must have certification through the Carpet and Rug Institute’s Seal of Approval Program. These products are listed at www.carpet-rug.org. Anso® Smart Lines® Toll-free Consumer Hotline at 1.800.441.8185 can provide guidance if your professional cleaner has questions regarding these procedures.

Warning: Non-approved cleaning products and topical treatments, applied by you or by a professional carpet cleaner, will void your warranty.